Yes. Your insurance company may recommend a shop, but ultimately the choice of a repair facility is up to you. It is illegal for an insurance company to force you to get an estimate from a certain shop or to have your vehicle repaired by a certain repair facility.
No. California state law requires only one estimate if your insurance company or a third party is paying to have your damaged vehicle repaired. If the company disputes your estimate, it is their responsibility to secure a second or any additional quotes. As with any other major service you have performed, we recommend that you ask many questions and check with friends and family for referrals before deciding. Don’t let price be the sole deciding factor.
Check your auto insurance policy or speak to your agent, but most deductibles should be paid to the repair center at the time of service.
Yes, we do offer free lease! Check your policy and/or call your insurance company to find out if you have rental coverage and what your specific limitations are.
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